Fixer Profiles


Repair Café is supported by our volunteer Fixers who enjoy repairing household items while helping visitors learn the how-to. Our Fixer team has been growing steadily since our launch in 2013. Some of them are professionals while many others are hobbyists. They have diverse backgrounds and each of them has a unique story. Through their profiles, you will learn a little bit about their backgrounds, their volunteering experiences as well as their thoughts about the Repair Café. Below are the first seven profiles. Enjoy.

  • Ken

    What kind of items do you fix?

    Mostly fine jewellery, chain repair, small decorative objects and eyeglasses but I have also replaced an enormous number of watch batteries!

    When did you first start volunteering with Repair Café Toronto?

    My first Repair Café was January 2016.

    What is your day job?

    I’m a professor in the Material Art & Design program at OCAD University.

    What is your favourite location?

    The Toronto Reference Library is my favourite. The jewellers are usually situated in front of the big windows so there is lots of light and space. We also get a lot of “regulars” coming to this location and the traffic is brisk. All the venues have their charms and I’ve seen the insides of some interesting libraries, churches and community centres that I wouldn’t otherwise have seen.

    Do you have a favourite quote?

    “We don’t fix Cats, Cars or Broken Hearts.” National Ornamental Metal Museum, Memphis Tenn.

    Why did you start getting interested in repairing things?

    I’ve been interested in these skills for a long time. I used to teach a jewellery repair class at George Brown College in the 1990s. As the owner of an old house I have learned all sorts of repair skills beyond fixing jewellery.

    How did you learn your skills?

    I was originally trained as a goldsmith and I had to learn how to repair jewellery for my own customers. If you are a maker, you have the skills to repair what you have made. I have learned a lot from videos on the internet, there is a repair video for almost everything. They have kept my used washing machine going for over a decade.

    What does it mean to you to volunteer at Repair Café Toronto?

    I really enjoy the social interaction between the fixers, volunteers and clients. As a teacher, I am interested in passing on useful skills, so having apprentice fixers is a satisfying aspect. I also appreciate having to “think on my feet” when presented with a repair problem. It often leads to inventive solutions and keeps my aging brain sharp.

    What is the most memorable item you have fixed?

    My 100+ year old house, the repair is ongoing.

    Why should people get involved with Repair Café Toronto?

    It’s a great opportunity to learn something, teach something, fix something or get something fixed, all in the company of some exceptionally skilled and charming individuals…with coffee and cake no less! A circular economy with snacks. What more could you ask for?

    Where you see Repair Café Toronto in five years?

    I see more chapters emerging, we started one at OCADU that is thriving and engaging our university community. I hope to see Repair Cafés pop up everywhere and become one of the necessities of life. The world needs repair.

  • Katherine

    What items do you fix?
    I fix computers mainly, but I also fix mobile devices sometimes as well.

    Day Job
    I’m a high school student.

    When did you first start with working with Repair Café Toronto?
    I first started volunteering with the organization in November of 2016.

    Quote
    Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work. And the only way to do great work is to love what you do. If you haven’t found it yet, keep looking. Don’t settle. As with all matters of the heart, you’ll know when you find it.
    -Steve Jobs

    How did you learn your skills?
    I learned them mostly through my own research and I took one class on computer building.

    What is your favourite location?
    I don’t have a favourite location yet.

    Why/when did you become interested in repairing things?
    I became interested in repairing things when I built my own computer in 2013 and helped a friend do the same. I became interested in repairing things because I liked to help others when I could and repairing computers was a way for me to help people.

    What does it mean to you to volunteer at the Repair Café Toronto?
    It’s another opportunity to help people to the best of my ability. Before I started volunteering at Repair Café, friends would ask me for help sometimes, but I wanted to help more people.  I enjoyed seeing how happy people were when I could fix something for them and I could learn and develop my experience from fixing different problems.

    What is the most memorable item you have repaired?
    I don’t have a particularly memorable item yet.

    Why should people get involved with the Repair Café?
    I think people should get involved because it’s a great cause. Both volunteers and participants can share their skills and help each other while getting items repaired for a much lower cost than at a professional repair shop.

    Where do you see the Repair Café Toronto in five years?
    I hope to see it expand into a larger organization with more volunteers and participants, as well as with multiple events across the city each month instead of just one major event each month.

  • Alvin

    Watch Alvin going the distance

    Watch Alvin’s workshop

    What kind of items do you fix?
    Computers and most small electronics. I’m also familiar with appliance repairs and wood work.

    When did you first start volunteering with Repair Café Toronto?
    Back in 2018, ended up skipping a 2nd year telecom lecture at Sheridan College to make it.

    What is your day job?
    A little cloud infrastructure engineering here, a little software development there. When I’m not fiddling with mechatronics for FIRST robotics teams, I’m on the Repair Café Committee focusing on developing repair initiatives among colleges and universities in the GTA.

    What is your favourite location?
    My favourite place for Repair Cafés would be anywhere with high traction, such as Toronto Reference Library.

    Do you have a favourite quote?
    “Sometimes I remind myself that I almost skipped the party, that I almost went to a different college, that the whim of a minute could have changed everything and everyone. Our lives, so settled, so specific, are built on happenstance.”
    ~ Anna Quindlen

    Why did you start getting interested in repairing things?
    Sure, encouraging sustainability and reusability is great, but personally I repair for the challenge. Like a partial equation, you’re never given the full picture of why and how something broke. It’s up to you to build upon wisdom of the past and present to design a fix that’ll give an item a future. Along the way, you ask questions, make assumptions, and test them. It’s the puzzling nature of the fix, the challenge that keeps me hooked.

    How did you learn your skills?
    A good portion are self taught, built upon from years of successes and failures. Another portion from online resources and the rest of the awesome repair community.

    What does it mean to you to volunteer at Repair Café Toronto?
    Empowering those around me to learn, grow, and enjoy the beauty that is repairing while learning and growing myself.

    What is the most memorable item you have fixed?
    It was during one of our events back in 2019, an elderly lady brought a pretty dated laptop she hadn’t used in years and needed help because it wasn’t booting into Windows XP. While formatting would’ve probably been the fastest method to getting the laptop working again, I went ahead and spent 3 hours performing a recovery. The key-word here being 3 hours in recovery – I ended up digging up some old photos and documents that would’ve been lost if formatted. Once done, I sent her along with the now working laptop.
    She returned at the following Repair Café event with the same laptop, and gave me a hug with strength that betrayed her age.
    It turns out that the laptop was never hers – it belonged to her late husband, and those photos and documents were some of the last remnants she had of him. When the laptop first started experiencing issues all those years ago, she assumed the worst that whatever’s on it was lost, and at this point just wanted the machine to work so she could use it for something else.
    It was tough understanding her accent at times, but she eagerly showed me a few pictures and told me stories that went along with each, all the while with tears in her eyes.
    I don’t think I’ll ever forget this. What was to me a small challenge in data recovery and the discovery of a couple of lost megabytes meant the world to this one person – and to think I ever considered formatting as an option…
    Ever since then, it’s changed how I viewed every single repair, from mere puzzle solving to intimate challenges with invaluable outcomes.

    Why should people get involved with Repair Café Toronto?
    Awesome people, doing awesome work, empowering awesome beliefs in an awesome community.
    The real question should be why not?

    Where you see Repair Café Toronto in five years?
    In 5 years, I’d expect Repair Café Toronto to be a lot more like one of our core beliefs – sustainable.
    Currently, the community sees us as travellers, fixing nomads bringing gifts of repair every now and then.
    While it has a very magical Midnight Circus feel to it, the crux of the matter is that it’s not. Our committee’s put in tremendous effort throughout the years to make our events seamless.
    To keep true to our goals in this fast changing world, it’s clear that we must evolve. To do so, we must seed our philosophy into more groups and communities, to inspire and empower them to carry the torch of repairability and sustainability, to hold repair cafes of their own. The more of this we can do, the more time and energy we can invest in driving policy that will change the GTA and beyond.

  • Sera

    What kinds of items do you fix?
    Many daily things and mainly clothing at Repair Café.

    When did you first start volunteering with Repair Café Toronto?
    January 2017

    What is your day job?
    Apparel Graphic Designer

    Why did you start to becoming interested in repairing things?
    Since my childhood, as both my parents were quite resourceful in many ways.

    How did you learn your skills?
    I learned almost all my sewing and crafting skills from my mom. She was a great tailor.

    What does it mean to you to volunteer at the Repair Café?
    It is pleasant to be there, it is kind of a therapy. It is also is a great place to socialize with like-minded people who stand against wasting. I impatiently wait to join and fix things at Repair Café every month. It is wonderful to solve a problem on every piece. Exchanging my skills with the reward of happy faces is invaluable.

    What is the most memorable (or fun, or challenging) item you have fixed?
    All items are fun to fix for me.

    Why should people get involved with the Repair Café?
    As I said before, it is a great place to socialize with like-minded people and to help people. I also like the idea of regaining broken items instead of just throwing them away, supporting the economy and helping to sustain the ecosystem is wonderful. Whoever has any skills or enthusiasm for the values mentioned, should join us.

    Where do you see Repair Café Toronto in 5 years?
    I believe it will spread more and benefit more people in the future.

  • Faith

    What kind of items do you fix?
    I repair books.

    When did you first start volunteering with Repair Café Toronto?
    November 2014

    What is your day job?
    Professor of Computer Science at UofT.

    What is your favourite location?
    The Toronto Reference Library, because it is bright and spacious and it is easy to get to via TTC.

    Do you have a favourite quote?
    “You are not obligated to complete the task [of making the world a better place], but neither are you free to desist from it.”  (Pirke Avot 2:21).

    Why did you start getting interested in repairing things?
    I don’t like wasting things. Also, repairing things helps me understand how they work.

    How did you learn your skills?
    I learned how to do book repair at Repair Café, working as an assistant to Andy.

    What does it mean to you to volunteer at Repair Café Toronto?
    Working at Repair Café lets me to help make our city a better place to live.

    What is the most memorable item you have fixed?
    I particularly like repairing books that children bring in.

    Why should people get involved with Repair Café Toronto?
    It’s fun to work with other people and learn from them.

    Where do you see Repair Café Toronto in five years?
    Even better than before the pandemic. Repair Café will be well known throughout Toronto.

  • Alan

    What kind of items do you fix?
    Mostly household and kitchen appliances, radios, vintage VCRs and CD players and any electrical or electronic device.

    When did you first start volunteering with Repair Café Toronto?
    Maybe 5-6 years? Stupid pandemic put a hole in that.

    What is your day job?
    I have been retired for 4.5 years. My last job was at UofT, Physics department, making equipment for the quantum mechanics research labs. Before that I was in telecom as an RF engineer.

    What is your favourite location?
    If I had to chose, the Toronto Reference Library has the nicest venue. Places such as St. James Town are more accessible and the people are very appreciative of having any items repaired.

    Do you have a favourite quote?
    “If it ain’t broke, don’t fix it. If it is broke, fix it.”
    Although not repair related, I chuckle at “You are immortal until proven otherwise”. (anonymous)

    Why did you start getting interested in repairing things?
    I have always been making things, from push carts as a kid to anything that interested me, to various degrees of capability.

    How did you learn your skills?
    I went to what is now called Toronto Metropolitan University for electronics and never looked back. That was just past the tube era, overlapping with the first IBM and Apple computers. Part of the job was keeping up with the changes, each one based on previous changes. A lot of electronics is learning on the job.

    What does it mean to you to volunteer at Repair Café Toronto?
    I enjoy doing a simple repair to something instead of having it being thrown out. That is reflected in the people bringing things in for repair, a very common comment. Many people can’t afford to just buy new stuff so we keep things running as long as possible.

    What is the most memorable item you have fixed?
    Definitely was a Kitchen Aid stand mixer. The two ladies came prepared. They had downloaded the iFixIt.com video on how to dismantle the mixer, they printed the instructions, had a replacement gear for the expected broken part, and popsickle sticks. Once it was fully opened, they used the sticks to carefully remove every shred of of the broken gear from the large amount of grease. The new gear was put in, the grease was put back, the mixer was reassembled and it worked, thanks to their preparations.

    Why should people get involved with Repair Café Toronto?
    Besides keeping things out of landfill and otherwise having to buy new items, there is a feeling of community, of helping.

    Where do you see Repair Café Toronto in five years?
    I hope that Repair Café grows even bigger, that it becomes a well known event. Not enough people know about the Repair Café. There are many people who both would be fixers and would bring in items for repair if the Repair Café was as ubiquitous as libraries. Maybe Repair Café can be affiliated with TPL and have permanent or semi-permanent locations?

  • André

    What kind of items do you fix?
    I have been servicing small home appliances, electronics and mentoring new apprentices.

    When did you first start volunteering with Repair Café Toronto?
    I started volunteering for the Repair café August of 2017.

    What is your day job?
    I have been working for Epson Canada for 28 years. At first as a technical support specialist then I moved into technical training and after Covid I moved into the field servicing industrial printers and provide support for field technicians.

    What is your favorite location?
    My favorite location was at the tool library at St Clair and Oakwood.

    Do you have a favorite quote?
    “Learning never exhausts the mind” from Leonardo Da Vinci. A great inventor and a man of discovery. Someone who I greatly admire and find him to be an inspiration. He is someone who we can all learn from.

    Why did you start getting interested in repairing things?
    It started for me as a child when I began disassembling and assembling simple toys. I was curious to see how mechanical objects worked and operated. As I grew, my passion grew for more complex machines like cars. I was never the type to want to sit behind a desk and be a pencil pusher. I knew for me to expand my mind I needed to start with my hands.

    How did you learn your skills?
    My first official training began in High School. I attended Central Technical School and in the first two years I had the opportunity to take multiple courses from plumbing to electrical. My final two years I decided to major in automotive technology. After high school I trained as an automotive apprentice. This is where my mind truly expanded. Even though I enjoyed this trade I wanted to learn more and that’s when I attended multiply colleges and studied electronics.

    What does it mean to you to volunteer at Repair Café Toronto?
    For me to volunteer at the Repair Café Toronto means not only to repair items but I found that it also provides a sense of healing to someone who may bring in an item that has been in their possession for many years or even multiple generations.

    What is the most memorable item you have fixed?
    The most memorable item I fixed was a phonograph. A young woman had brought back with her I believe from south America and needed help assembling it. Once we had figured it out, it was amazing to hear one play. I’ve seen them in pictures but never touched one.

    Why should people get involved with Repair Café Toronto?
    Repair Café is not just about repairing items, but it creates a bond. From that bond the volunteers learn from our experiences and is passed on to our customers in the form of satisfaction and that satisfaction can be a simple smile.

    Where do you see Repair Café Toronto in five years?
    In five years, I can only see Repair café growing.

  • Liz

    What kinds of items do you fix?
    Mainly clothing repairs, as opposed to alterations, but have done some backpack fixes, umbrellas needing sewing repair, even shoes.

    When did you first start volunteering with Repair Café Toronto?
    So long ago, I’ve forgotten!

    What is your day job?
    Retired former Occupational Health and Safety Registered Nurse; now other volunteer work in my condo and neighbourhood.

    What is your favourite location?
    My favourite location has to be the Toronto Reference Library,

    Do you have a favourite quote?
    Our deepest fear is not that we are inadequate.
    Our deepest fear is that we are powerful beyond measure.

    It is our light, not our darkness, that most frightens us.
    We ask ourselves – who am I to be brilliant, gorgeous, talented and fabulous?
    Actually, who are you NOT to be? You are a child of God.

    Your playing small doesn’t serve the world.
    There’s nothing enlightened about shrinking so that other people
    won’t feel insecure around you.

    We were born to make manifest the glory of God that is within us.
    It’s not just in some of us; it’s in every one of us.
    And as we let our own light shine, we unconsciously give other people
    permission to do the same.

    As we are liberated from our own fears, our presence automatically liberates others.

    — from a speech by Nelson Mandela

    Why did you start to become interested in repairing things?
    When I first heard about Repair Café and the mission to keep things from landfill; I am a volunteer with the city as a 3R Ambassador at my condo home, learning about the circular economy and good waste management practices.

    How did you learn your skills?
    My mother sent us to Singer sewing lessons in the summer, as a way of keeping busy; it was the start of making my own clothes, then for my family. Repairing is my main sewing occupation these days.

    What does it mean to you to volunteer at the Repair Café?
    I like the work and the company of like-minded volunteers, and I like meeting those whose clothing needs fixing. I’m so happy they are not just throwing items away because they don’t know how to fix them.

    What is the most memorable item you have fixed?
    I remember a grandmother who had gone ‘bargain shopping’ for her granddaughters’ graduation dresses. She was so proud of having done that and so loving to her granddaughters, that I broke the Repair Cafe rules and did lengthy alterations (as opposed to short repairs) but only because there were enough other sewing fixers to serve others.

    Why should people get involved with the Repair Café?
    Because it is an opportunity for grassroots participation in dealing with climate change and the huge impact the new clothing industry has on climate change. It also is a way of helping people deal with having a low income and needing to save what they have, not to always throw away and buy new. We need to teach the new generation about this.

    Where do you see Repair Café Toronto in 5 years?
    The Toronto Public Library system has been a generous host in the past. I am hoping for more regular Repair Cafes throughout Toronto neighbourhoods, perhaps sponsored by Neighbourhood and Resident Associations, at local community centres. It is community building at its best, and so necessary in this time of general economic and climate concerns that affect us all.

  • Khadije

    Watch Story of Two Knapsacks.

    What kind of items do you fix?
    I do all kind of alteration for clothing, bags, toys and even sometimes shoes.

    When did you first start volunteering with Repair Café Toronto?
    I don’t exactly remember when but for sure more than 5 years ago.

    What is your day job?
    Volunteering and teaching sewing at different organizations.

    What is your favourite location?
    Reference Library is the most relaxing place, large space and friendly environment.

    Do you have a favourite quote?
    Don’t toss your stuff as everything can be fixed or can be used for something else.

    Why did you start getting interested in repairing things?
    My nature is to help people in any way and I was looking for a volunteering opportunity. Then I saw an advertisement on the newspaper about Repair Café and I contacted them. So here I am 5 years later.

    How did you learn your skills?
    I got a course in sewing, but I learned the fine details from my mother. Since then I have been very interested in any kinds of work done by hand, such as quilting and embroidery. But what I like the most is alteration.

    What does it mean to you to volunteer at Repair Café Toronto?
    A way to help the community. It gives me gratification especially when I see the happiness on someone’s face.

    What is the most memorable item you have fixed?
    Changing and fixing a zipper in a different way and the visitor loved it. Also having a jacket mended so perfectly that you couldn’t even see the rip at all.

    Why should people get involved with Repair Café Toronto?
    It is very nice to support each other in a caring environment, mostly in this difficult time during the pandemic.

    Where you see Repair Café Toronto in five years?
    I am sure it will expand and hopefully it will come to my neighbourhood as well.

  • Aaron

    Watch Aaron in action

    What kind of items do you fix?

    Household electronics; stereos, appliances etc.

    When did you first start volunteering with Repair Café Toronto?

    May 2013, original fixer

    Day Job

    Software developer

    Favourite Location

    Toronto Reference Library

    Quote

    “Technically, food is never inside your body.”

    Why did you start getting interested in repairing things?

    My mother saw a poster for the first Repair Café. It sounded fun and I liked taking things apart. I’ve been volunteering ever since.

    How did you learn your skills?

    In high school I did math and science, and did engineering at university.

    What does it mean to you to volunteer at Repair Café Toronto?

    It’s a fun thing to do. I help people fix their things and they are very happy when I do.

    What is the most memorable item you have fixed?

    It’s hard to say. I see many of the same things over and over, maybe a DVD player and recorder. I opened it up and replaced all the components and he was so happy.

    Why should people get involved with Repair Café Toronto?

    You can save money, extend the life of your household items, help the environment and learn to fix things yourself. I brought some socks to fix once and now I can do them myself. It’s also a fun social environment.

    Where do you see Repair Café Toronto in five years?

    I imagine we might get so big we’ll need to have two. It’s really been growing the last four years. I hope it keeps growing. Repair Cafés all over the GTA are popping up and I hope to see more if there aren’t already. In five years I’m sure there will still be things breaking and in need of repair.