Fixer Profiles


Repair Café is supported by our volunteer Fixers who enjoy repairing household items while helping visitors learn the how-to. Our Fixer team has been growing steadily since our launch in 2013. Some of them are professionals while many others are hobbyists. They have diverse backgrounds and each of them has a unique story. Through their profiles, you will learn a little bit about their backgrounds, their volunteering experiences as well as their thoughts about the Repair Café. Below are the first seven profiles. Enjoy.

  • Bennett

    Watch Bennett in action

    What kind of items do you fix?

    Jewellery and sometimes eyeglasses and watches. Miscellaneous jobs like gluing china or small jobs with metal.

    When did you first start volunteering with Repair Café Toronto?

    November 2014

    Day Job

    Retired Ontario civil servant – Government accountability and risk management

    Favourite Location

    Toronto Reference Library. It is big, has lots of light and lots of space for people to sit. It also has a Balzac’s Coffee. I like all of the locations, the libraries especially. They have a lot of people flowing in and out.

    Quote

    When the great cellist Pablo Casals was 81, someone filming him asked why, at his age, he still practiced four to five hours a day. Casals answered: “Because I think I am making progress.”

    Why did you start getting interested in repairing things?

    I started making pieces of jewellery and learned enough by making complex pieces to know how (and whether) to fix them myself.

    My Mother had broken items in her jewellery box. She would sigh and say “it’s broken” put it away and close the box. I liked the feeling of getting people wearing lovely things again, because jewellery is easy to break but very satisfying to fix.

    Knowing what to do as well as what not to do is important. I was cautious but often enough I could do something to fix it. Once you’ve had a success like that people are very happy.

    How did you learn your skills?

    I learned from making jewellery. I learned lots about glue, I need to learn more about glue though, what to use, what not to use.

    I am now taking silversmithing to understand more about metals.

    What does it mean to you to volunteer at Repair Café Toronto?

    The people who come into the Repair Café really want to wear the things they bring in. I get tons of hardware or “findings” as they call them. It feels so good to give it away and teach customers how to do it, so they can have the satisfaction of doing it themselves. At one point at the Reference library we had three customers working on their own stuff.

    What is the most memorable item you have fixed?

    A lady came in with 26 silver necklaces. She was small and nicely dressed with scarves up to her neck and a silk blouse. She asked me if I could fix her necklaces. I couldn’t see anything, but then she unwrapped her scarves. She had 26 silver necklaces on that looked like a thick garland. She told me she wore them for her health. Eight of them were broken in different ways and two of them needed a silversmith.

    I was able to repair six on the spot; for the other two, I explained how to do the repairs and where to find a person. She walked out with most of the necklaces in good shape and 2 needing more work. I told her she really should polish the necklaces, as when silver gets very black you start losing metal. After I polished the necklaces for her she said, “I like the effect, it looks good.

    Why should people get involved with Repair Café Toronto?

    It’s important to put things to use. Jewellery gives people great pleasure. It’s not essential to life, but people love it and have a strong emotional attachment to it.

    When jewellery is broken people feel unhappy every time they see it. Some of the repairs are quite simple.

    Where you see Repair Café Toronto in five years?

    I’d like to see more groups having Repair Cafés. If people knew in advance there was going to be a Repair Café more often and in their neighbourhood they’d be more likely to go. I’d like to see more people knowing and being taught how to do their own jewellery repairs.

     

  • Aaron

    Watch Aaron in action

    What kind of items do you fix?

    Household electronics; stereos, appliances etc.

    When did you first start volunteering with Repair Café Toronto?

    May 2013, original fixer

    Day Job

    Software developer

    Favourite Location

    Toronto Reference Library

    Quote

    “Technically, food is never inside your body.”

    Why did you start getting interested in repairing things?

    My mother saw a poster for the first Repair Café. It sounded fun and I liked taking things apart. I’ve been volunteering ever since.

    How did you learn your skills?

    In high school I did math and science, and did engineering at university.

    What does it mean to you to volunteer at Repair Café Toronto?

    It’s a fun thing to do. I help people fix their things and they are very happy when I do.

    What is the most memorable item you have fixed?

    It’s hard to say. I see many of the same things over and over, maybe a DVD player and recorder. I opened it up and replaced all the components and he was so happy.

    Why should people get involved with Repair Café Toronto?

    You can save money, extend the life of your household items, help the environment and learn to fix things yourself. I brought some socks to fix once and now I can do them myself. It’s also a fun social environment.

    Where do you see Repair Café Toronto in five years?

    I imagine we might get so big we’ll need to have two. It’s really been growing the last four years. I hope it keeps growing. Repair Cafés all over the GTA are popping up and I hope to see more if there aren’t already. In five years I’m sure there will still be things breaking and in need of repair.

  • André

    What kind of items do you fix?
    I have been servicing small home appliances, electronics and mentoring new apprentices.

    When did you first start volunteering with Repair Café Toronto?
    I started volunteering for the Repair café August of 2017.

    What is your day job?
    I have been working for Epson Canada for 28 years. At first as a technical support specialist then I moved into technical training and after Covid I moved into the field servicing industrial printers and provide support for field technicians.

    What is your favorite location?
    My favorite location was at the tool library at St Clair and Oakwood.

    Do you have a favorite quote?
    “Learning never exhausts the mind” from Leonardo Da Vinci. A great inventor and a man of discovery. Someone who I greatly admire and find him to be an inspiration. He is someone who we can all learn from.

    Why did you start getting interested in repairing things?
    It started for me as a child when I began disassembling and assembling simple toys. I was curious to see how mechanical objects worked and operated. As I grew, my passion grew for more complex machines like cars. I was never the type to want to sit behind a desk and be a pencil pusher. I knew for me to expand my mind I needed to start with my hands.

    How did you learn your skills?
    My first official training began in High School. I attended Central Technical School and in the first two years I had the opportunity to take multiple courses from plumbing to electrical. My final two years I decided to major in automotive technology. After high school I trained as an automotive apprentice. This is where my mind truly expanded. Even though I enjoyed this trade I wanted to learn more and that’s when I attended multiply colleges and studied electronics.

    What does it mean to you to volunteer at Repair Café Toronto?
    For me to volunteer at the Repair Café Toronto means not only to repair items but I found that it also provides a sense of healing to someone who may bring in an item that has been in their possession for many years or even multiple generations.

    What is the most memorable item you have fixed?
    The most memorable item I fixed was a phonograph. A young woman had brought back with her I believe from south America and needed help assembling it. Once we had figured it out, it was amazing to hear one play. I’ve seen them in pictures but never touched one.

    Why should people get involved with Repair Café Toronto?
    Repair Café is not just about repairing items, but it creates a bond. From that bond the volunteers learn from our experiences and is passed on to our customers in the form of satisfaction and that satisfaction can be a simple smile.

    Where do you see Repair Café Toronto in five years?
    In five years, I can only see Repair café growing.

  • Khadije

    Watch Story of Two Knapsacks.

    What kind of items do you fix?
    I do all kind of alteration for clothing, bags, toys and even sometimes shoes.

    When did you first start volunteering with Repair Café Toronto?
    I don’t exactly remember when but for sure more than 5 years ago.

    What is your day job?
    Volunteering and teaching sewing at different organizations.

    What is your favourite location?
    Reference Library is the most relaxing place, large space and friendly environment.

    Do you have a favourite quote?
    Don’t toss your stuff as everything can be fixed or can be used for something else.

    Why did you start getting interested in repairing things?
    My nature is to help people in any way and I was looking for a volunteering opportunity. Then I saw an advertisement on the newspaper about Repair Café and I contacted them. So here I am 5 years later.

    How did you learn your skills?
    I got a course in sewing, but I learned the fine details from my mother. Since then I have been very interested in any kinds of work done by hand, such as quilting and embroidery. But what I like the most is alteration.

    What does it mean to you to volunteer at Repair Café Toronto?
    A way to help the community. It gives me gratification especially when I see the happiness on someone’s face.

    What is the most memorable item you have fixed?
    Changing and fixing a zipper in a different way and the visitor loved it. Also having a jacket mended so perfectly that you couldn’t even see the rip at all.

    Why should people get involved with Repair Café Toronto?
    It is very nice to support each other in a caring environment, mostly in this difficult time during the pandemic.

    Where you see Repair Café Toronto in five years?
    I am sure it will expand and hopefully it will come to my neighbourhood as well.

  • Sera

    What kinds of items do you fix?
    Many daily things and mainly clothing at Repair Café.

    When did you first start volunteering with Repair Café Toronto?
    January 2017

    What is your day job?
    Apparel Graphic Designer

    Why did you start to becoming interested in repairing things?
    Since my childhood, as both my parents were quite resourceful in many ways.

    How did you learn your skills?
    I learned almost all my sewing and crafting skills from my mom. She was a great tailor.

    What does it mean to you to volunteer at the Repair Café?
    It is pleasant to be there, it is kind of a therapy. It is also is a great place to socialize with like-minded people who stand against wasting. I impatiently wait to join and fix things at Repair Café every month. It is wonderful to solve a problem on every piece. Exchanging my skills with the reward of happy faces is invaluable.

    What is the most memorable (or fun, or challenging) item you have fixed?
    All items are fun to fix for me.

    Why should people get involved with the Repair Café?
    As I said before, it is a great place to socialize with like-minded people and to help people. I also like the idea of regaining broken items instead of just throwing them away, supporting the economy and helping to sustain the ecosystem is wonderful. Whoever has any skills or enthusiasm for the values mentioned, should join us.

    Where do you see Repair Café Toronto in 5 years?
    I believe it will spread more and benefit more people in the future.

  • Liz

    What kinds of items do you fix?
    Mainly clothing repairs, as opposed to alterations, but have done some backpack fixes, umbrellas needing sewing repair, even shoes.

    When did you first start volunteering with Repair Café Toronto?
    So long ago, I’ve forgotten!

    What is your day job?
    Retired former Occupational Health and Safety Registered Nurse; now other volunteer work in my condo and neighbourhood.

    What is your favourite location?
    My favourite location has to be the Toronto Reference Library,

    Do you have a favourite quote?
    Our deepest fear is not that we are inadequate.
    Our deepest fear is that we are powerful beyond measure.

    It is our light, not our darkness, that most frightens us.
    We ask ourselves – who am I to be brilliant, gorgeous, talented and fabulous?
    Actually, who are you NOT to be? You are a child of God.

    Your playing small doesn’t serve the world.
    There’s nothing enlightened about shrinking so that other people
    won’t feel insecure around you.

    We were born to make manifest the glory of God that is within us.
    It’s not just in some of us; it’s in every one of us.
    And as we let our own light shine, we unconsciously give other people
    permission to do the same.

    As we are liberated from our own fears, our presence automatically liberates others.

    — from a speech by Nelson Mandela

    Why did you start to become interested in repairing things?
    When I first heard about Repair Café and the mission to keep things from landfill; I am a volunteer with the city as a 3R Ambassador at my condo home, learning about the circular economy and good waste management practices.

    How did you learn your skills?
    My mother sent us to Singer sewing lessons in the summer, as a way of keeping busy; it was the start of making my own clothes, then for my family. Repairing is my main sewing occupation these days.

    What does it mean to you to volunteer at the Repair Café?
    I like the work and the company of like-minded volunteers, and I like meeting those whose clothing needs fixing. I’m so happy they are not just throwing items away because they don’t know how to fix them.

    What is the most memorable item you have fixed?
    I remember a grandmother who had gone ‘bargain shopping’ for her granddaughters’ graduation dresses. She was so proud of having done that and so loving to her granddaughters, that I broke the Repair Cafe rules and did lengthy alterations (as opposed to short repairs) but only because there were enough other sewing fixers to serve others.

    Why should people get involved with the Repair Café?
    Because it is an opportunity for grassroots participation in dealing with climate change and the huge impact the new clothing industry has on climate change. It also is a way of helping people deal with having a low income and needing to save what they have, not to always throw away and buy new. We need to teach the new generation about this.

    Where do you see Repair Café Toronto in 5 years?
    The Toronto Public Library system has been a generous host in the past. I am hoping for more regular Repair Cafes throughout Toronto neighbourhoods, perhaps sponsored by Neighbourhood and Resident Associations, at local community centres. It is community building at its best, and so necessary in this time of general economic and climate concerns that affect us all.

  • Barb

    What kind of items do you fix?

    I mend clothes. Sometimes I use a machine, but I prefer to hand mend. I love patching jeans and darning holes in sweaters.

    When did you first start volunteering with Repair Café Toronto?

    I am a new volunteer at the Repair Café. I’ve been volunteering there since October 2016.

    Day Job

    Working at a church in a drop-in for people facing homelessness, addiction, mental health issues, etc.

    Quote

    “I am done with great things and big things, great institutions and big success, and I am for those tiny, invisible molecular moral forces that work from individual to individual, creeping through the crannies of the world like so many rootlets, or like the capillary oozing of water, yet which if you give them time, will rend the hardest monuments of man’s pride.”
    William James, 1899.

    How did you learn your skills?

    I learned mending skills by making blue jeans fit right, by being influenced by living in India and the Arctic, and by looking at mending posts on Pinterest!

    Favourite Location?

    Toronto Reference Library, and the library at Broadview and Gerrard.

    Why did you start getting interested in repairing things?

    I love mending because it saves the world one pair of blue jeans at a time, and it turns old clothes into works of art. And . . . people in other cultures have always known how to do this.

    What does it mean to you to volunteer at Repair Café Toronto?

    To be a volunteer at the Repair Café means that we can share what we love doing with others. That’s satisfying.

    Most Memorable Repair?

    Why should people get involved with Repair Café Toronto?

    Why should people get involved with the Repair Café? Because everyone has gifts to share and we all benefit from recycling our “stuff” and building community at the same time.

    Where you see Repair Café Toronto in five years?

    Having Repair Cafés in every library, as a normal place to hang out, have things fixed and build community.

  • Alvin

    Watch Alvin going the distance

    Watch Alvin’s workshop

    What kind of items do you fix?
    Computers and most small electronics. I’m also familiar with appliance repairs and wood work.

    When did you first start volunteering with Repair Café Toronto?
    Back in 2018, ended up skipping a 2nd year telecom lecture at Sheridan College to make it.

    What is your day job?
    A little cloud infrastructure engineering here, a little software development there. When I’m not fiddling with mechatronics for FIRST robotics teams, I’m on the Repair Café Committee focusing on developing repair initiatives among colleges and universities in the GTA.

    What is your favourite location?
    My favourite place for Repair Cafés would be anywhere with high traction, such as Toronto Reference Library.

    Do you have a favourite quote?
    “Sometimes I remind myself that I almost skipped the party, that I almost went to a different college, that the whim of a minute could have changed everything and everyone. Our lives, so settled, so specific, are built on happenstance.”
    ~ Anna Quindlen

    Why did you start getting interested in repairing things?
    Sure, encouraging sustainability and reusability is great, but personally I repair for the challenge. Like a partial equation, you’re never given the full picture of why and how something broke. It’s up to you to build upon wisdom of the past and present to design a fix that’ll give an item a future. Along the way, you ask questions, make assumptions, and test them. It’s the puzzling nature of the fix, the challenge that keeps me hooked.

    How did you learn your skills?
    A good portion are self taught, built upon from years of successes and failures. Another portion from online resources and the rest of the awesome repair community.

    What does it mean to you to volunteer at Repair Café Toronto?
    Empowering those around me to learn, grow, and enjoy the beauty that is repairing while learning and growing myself.

    What is the most memorable item you have fixed?
    It was during one of our events back in 2019, an elderly lady brought a pretty dated laptop she hadn’t used in years and needed help because it wasn’t booting into Windows XP. While formatting would’ve probably been the fastest method to getting the laptop working again, I went ahead and spent 3 hours performing a recovery. The key-word here being 3 hours in recovery – I ended up digging up some old photos and documents that would’ve been lost if formatted. Once done, I sent her along with the now working laptop.
    She returned at the following Repair Café event with the same laptop, and gave me a hug with strength that betrayed her age.
    It turns out that the laptop was never hers – it belonged to her late husband, and those photos and documents were some of the last remnants she had of him. When the laptop first started experiencing issues all those years ago, she assumed the worst that whatever’s on it was lost, and at this point just wanted the machine to work so she could use it for something else.
    It was tough understanding her accent at times, but she eagerly showed me a few pictures and told me stories that went along with each, all the while with tears in her eyes.
    I don’t think I’ll ever forget this. What was to me a small challenge in data recovery and the discovery of a couple of lost megabytes meant the world to this one person – and to think I ever considered formatting as an option…
    Ever since then, it’s changed how I viewed every single repair, from mere puzzle solving to intimate challenges with invaluable outcomes.

    Why should people get involved with Repair Café Toronto?
    Awesome people, doing awesome work, empowering awesome beliefs in an awesome community.
    The real question should be why not?

    Where you see Repair Café Toronto in five years?
    In 5 years, I’d expect Repair Café Toronto to be a lot more like one of our core beliefs – sustainable.
    Currently, the community sees us as travellers, fixing nomads bringing gifts of repair every now and then.
    While it has a very magical Midnight Circus feel to it, the crux of the matter is that it’s not. Our committee’s put in tremendous effort throughout the years to make our events seamless.
    To keep true to our goals in this fast changing world, it’s clear that we must evolve. To do so, we must seed our philosophy into more groups and communities, to inspire and empower them to carry the torch of repairability and sustainability, to hold repair cafes of their own. The more of this we can do, the more time and energy we can invest in driving policy that will change the GTA and beyond.

  • Alan

    What kind of items do you fix?
    Mostly household and kitchen appliances, radios, vintage VCRs and CD players and any electrical or electronic device.

    When did you first start volunteering with Repair Café Toronto?
    Maybe 5-6 years? Stupid pandemic put a hole in that.

    What is your day job?
    I have been retired for 4.5 years. My last job was at UofT, Physics department, making equipment for the quantum mechanics research labs. Before that I was in telecom as an RF engineer.

    What is your favourite location?
    If I had to chose, the Toronto Reference Library has the nicest venue. Places such as St. James Town are more accessible and the people are very appreciative of having any items repaired.

    Do you have a favourite quote?
    “If it ain’t broke, don’t fix it. If it is broke, fix it.”
    Although not repair related, I chuckle at “You are immortal until proven otherwise”. (anonymous)

    Why did you start getting interested in repairing things?
    I have always been making things, from push carts as a kid to anything that interested me, to various degrees of capability.

    How did you learn your skills?
    I went to what is now called Toronto Metropolitan University for electronics and never looked back. That was just past the tube era, overlapping with the first IBM and Apple computers. Part of the job was keeping up with the changes, each one based on previous changes. A lot of electronics is learning on the job.

    What does it mean to you to volunteer at Repair Café Toronto?
    I enjoy doing a simple repair to something instead of having it being thrown out. That is reflected in the people bringing things in for repair, a very common comment. Many people can’t afford to just buy new stuff so we keep things running as long as possible.

    What is the most memorable item you have fixed?
    Definitely was a Kitchen Aid stand mixer. The two ladies came prepared. They had downloaded the iFixIt.com video on how to dismantle the mixer, they printed the instructions, had a replacement gear for the expected broken part, and popsickle sticks. Once it was fully opened, they used the sticks to carefully remove every shred of of the broken gear from the large amount of grease. The new gear was put in, the grease was put back, the mixer was reassembled and it worked, thanks to their preparations.

    Why should people get involved with Repair Café Toronto?
    Besides keeping things out of landfill and otherwise having to buy new items, there is a feeling of community, of helping.

    Where do you see Repair Café Toronto in five years?
    I hope that Repair Café grows even bigger, that it becomes a well known event. Not enough people know about the Repair Café. There are many people who both would be fixers and would bring in items for repair if the Repair Café was as ubiquitous as libraries. Maybe Repair Café can be affiliated with TPL and have permanent or semi-permanent locations?

  • Ezra

    What kind of items do you fix?
    For the Repair Café, primarily bicycles but I’ll pitch in on electronics and household goods too. For myself, I do some sewing repairs and projects but I don’t have a sewing machine so it’s mostly hand sewing and darning for me.

    When did you first start volunteering with Repair Café Toronto?
    2015. I was already going to Repair Cafés to get my things fixed but then I moved to the Jane and Finch area and it was harder for me to get to the monthly events so I thought about organizing one in my area. Through that, I met Paul, who told me about his work teaching tech and repair at PEACH, a program for at-risk youth. I also started volunteering there until the funding for the youth program ended.

    What is your day job?
    I work at a clinical research company.

    What is your favourite location?
    I liked the ones at Driftwood Community Centre because I could walk there (and also it’s the place where I first organized a Repair Café).

    Do you have a favourite quote?
    I don’t know if it’s my favourite quote but I like Rainer Maria Rilke’s poem below:
    Let everything happen to you
    Beauty and terror
    Just keep going
    No feeling is final

    Why did you start getting interested in repairing things?
    When I realized I was too poor to buy replacements for broken things. I also have an aversion to throwing away anything that can still be useful.

    How did you learn your skills?
    I learned basic bike repair through a Build-A-Bike program run out of a TCHC building in my neighbourhood. Participants got to refurbish an abandoned bike for themselves (which was donated by the city’s Solid Waste division) in exchange for refurbishing a bike for a community member. I continued volunteering there until COVID made them stop their volunteer program. For other things, it’s a mix of YouTube videos and advice from Repair Café fixers. I used to volunteer at the Toronto Tool Library’s St. Clair location on Sundays – when there was a mini-Repair Café there – and I learned a lot from the fixers about tools and repairs.\

    What does it mean to you to volunteer at Repair Café Toronto?
    Something interesting and useful to do on the weekends. I also get to meet a wide range of people and, unlike at a customer service job, the “customers” are usually pretty nice.

    What is the most memorable item you have fixed?
    Somebody brought to the Sunday Repair Café a couple mugs that had gotten jammed together while moving. The owner hadn’t wrapped them and one mug had gotten stuck in another. My idea was to put ice inside the inner mug and to heat up the outer mug with a heat gun. The ice should have kept the inner mug cold and made it slightly contract while the outer mug should have expanded with the heat and given enough room to separate the two. My theory was proven correct and both mugs were saved. Oleg helped me with the extraction process.

    Why should people get involved with Repair Café Toronto?
    Repair skills are useful to have, especially with the ever-increasing price of everything and the lack of growth in wages.

    Where do you see Repair Café Toronto in five years?
    It’s hard to say. With luck and a lot of political will, all levels of government in Canada will take climate change seriously and will start funding a transformation to a green, circular economy. Every library will have a Library of Things and there will be regular repair cafés run by knowledgeable local volunteers. Without luck, repair skills will be even more useful in a Mad Max-style societal collapse.